We collect personal information in several ways, including:

Contact Details: Name, email address, phone number, and mailing address when you place an order or sign up for our newsletter.

Payment Information: Credit card details and billing information when you make a purchase. Payment processing is securely handled by our payment service providers.

Technical Data: IP address, browser type, and operating system to improve your browsing experience.

Usage Data: Information on how you interact with our website, such as pages visited and products viewed.

We use the collected information to:

Process Orders: Manage and fulfill your orders, including shipping and returns.

Customer Service: Respond to your inquiries and provide support.

Marketing: Send promotional offers, updates, and newsletters (with your consent).

Website Improvement: Analyze website traffic and enhance user experience.

Compliance: Comply with legal obligations and protect against fraudulent activities.

We respect your privacy and do not sell your personal information. We may share your data with:

Service Providers: Third-party companies that assist with payment processing, shipping, and marketing. Our website is hosted by Squarespace, which may collect and process personal data as described in Squarespace’s Privacy Policy.

Legal Authorities: When required by law or to protect our rights and safety.

We implement robust security measures to protect your personal data from unauthorized access, disclosure, or alteration. Squarespace provides a secure environment for our website, including SSL encryption and secure payment processing.

You have the right to:

Access Your Data: Request a copy of the personal information we hold about you.

Correct Your Data: Update or correct inaccurate or incomplete data.

Delete Your Data: Request the deletion of your personal information.

Opt-Out: Unsubscribe from our marketing communications at any time.

Our website uses cookies to personalize your experience and analyze site traffic. You can adjust your browser settings to refuse cookies, but this may limit some functionalities on our website. Squarespace may also use cookies and similar technologies as described in their Cookie Policy.

Witch Stitches does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website.

If you have any questions or concerns about this Privacy Policy, please visit our Contact Page for more information.